education license video export problem

Even though I have an education license, I cannot export full HD or higher videos, there is education on the top of the program window. I can choose full HD or higher quality, but when I click export, the process ends in a short time without the process bar moving and the output is 0kb. please I ask for your help

Is your system Windows 11 for DAV channels? If so, reinstalling the system to a non DAV channel will solve the problem

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Thank you very much for the information you provided, I wonder why such a problem occurs in Windows 11 dev channel? There was no such problem in previous TM versions.

The specific reason for this issue is currently unclear. I am a Twinmotion lecturer from China. When Windows 11 students from multiple DAV channels encountered this issue, I came to this conclusion. Fortunately, this solution was effective.

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Yes, I had to format it because I could not exit the win11 dev channel :slight_smile: Fortunately, I found a solution as a result of your suggestions and information :slight_smile: Thank you very much.

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