Editor crashing on launch (35%) new install - Mac OSX 10.9.5

anonymous_user_33800a51 · July 16, 2015, 7:51pm

Hi ,

I’ve assigned a member of our team to look into this for you, and they’ll post here if they need any additional information.

anonymous_user_a0622b02 · July 16, 2015, 7:40pm

Installed UE 4.8.2 from within Launcher. When attempting to launch editor, it crashes at 35%.

Setup:
Mac OS X 10.9.5
Processor: 2.2 GHz Intel Core i7
Memory: 16 GB 1333 MHz DDR3
Graphics: AMD Radeon HD 6750M 1024 MB

Attached is a copy of editor log. I’d appreciate any help. Thanks!

Editor Log File

anonymous_user_bcdd396d · July 17, 2015, 12:49pm

Hi ,

Please trying deleting your DerivedDataCache folder. This isn’t a guarenteed fix, but it has helped other users with a similar crash.

If this doesn’t work, if a crash alert is present, please copy and paste callstack from body of alert and post it here. Then type in a quick response like “crashes at 35% startup” and hit submit button. This will allow us to precisely compare your specific crash with those others have reported.

Thanks.

anonymous_user_a0622b02 · July 17, 2015, 1:08pm

Thanks, this resolved my issue.