Drastic Drop in Sales

Summary

Since January 27, 2025, my sales on the FAB Marketplace have dropped significantly. Previously, I had stable daily sales, but now there are gaps of several days without any transactions. This is highly unusual, and even the recent sale event (Feb 18-22) did not help much. Compared to previous months, my sales volume has dropped by 60%.

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

https://www.fab.com/sellers/TURGEN%20Studio

Steps to Reproduce

  1. Analyze sales reports from October 2024 to February 2025.
  2. Compare average sales before and after January 27, 2025.
  3. Notice the sudden drop in sales, including multi-day gaps with no transactions.

Expected Result

Consistent sales pattern, similar to previous months, especially during discount events.

Observed Result

  1. Sales dropped significantly after January 27, 2025.
  2. Multi-day gaps with no sales, which never happened before.
  3. The recent sale event (Feb 18-22) resulted in only a slight temporary increase, far below previous expectations.

Platform

FAB Marketplace

Additional Notes

I request FAB support to investigate whether this drop is due to algorithm changes, visibility issues, or other factors affecting sales performance.