Downloading from market place stucks Syncing

General Feedback & Requests
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1

Hi there,

Im trying to download the lightroom: interior Day Light demo from marketplace but when i hit the free button it stucks on syncing… i had similiar problems with the substance plugin the other day and seems that was a server bug or somethign…

Thanks in advance

2

Hi son1cman,

Please try the troubleshooting steps linked below. Afterwards if the issue is still present, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here. They will help us track down the issue.

Thanks,
TJ

3

Hi son1cman,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, try the troubleshooting steps linked above. If the issue persists, please post you’re Verbose Logs.

Thanks,
TJ