Download request failed

General Issues & Bug Reporting (Fab)
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Summary

Download request failed on recently purchased UE-compatible asset to a project that is clearly within engine compatible version. The asset support UE version 5.1 - 5.5, while my project is on UE version 5.3. I should be able to download it with no issue, but in reality it is not.

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/listings/0db1ab0c-da20-49dd-a286-e15ab1b70e07

Steps to Reproduce

  1. Purchase an asset on Fab.com
  2. Login to Epic Games Launcher
  3. Download purchased asset to compatible project
  4. Error Download request failed

Expected Result

  1. Download purchased asset to compatible project
  2. Starts to download the asset

Observed Result

  1. Error Download request failed

Platform

Google Chrome update november
Epic Games launcher with no indication of update button on Settings (which means it is probably on latest version)

Operating System

Windows 10

Additional Notes

This is funny. I should be able to download assets on demand wether my project is compatible or not. Let me modify and fix the expected issue myself.

2

Update: It is now fixed for me after recent update. If you’re still having this problem, try this:

  1. Open any Unreal Engine projects (in my case, its FPS Template in version 5.3).
  2. On top-left, select Window > Fab
  3. Inside Fab window, login by clicking account icon on top-right corner (it will open your browser)
  4. Go back to Fab window on UE, select your assets, Add to Project
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