Hi All,
I have had to re-install TM from the Epic Launcher, now that I have got the Launcher working. However, I left it downloading over night and it has only downloaded 80MB of 12GB.
I have average speeds of over 40MB/s on my network and over 100GB of space on an SSD disk.
I have just downloaded a 16MB file from Sketchup in seconds and I have no othr issues with any other network related activity.
Does anybody have any ideas what the problem could be? This is getting really frustrating.
Hi ,
The most common issue is to have have the 'Throttle Downloads' set to a maximum number.
If that is the case, please uncheck the box.
More info available here:
https://www.epicgames.com/help/en-US/epic-games-store-c73/error-codes-c100/isinfothrottled-a8795
Cheers,
Francesco
The Throttle Downloads box is unchecked.
It has taken over 15hrs to download 1GB of the 11.2GB.
I have noticed that in the log file there is a warning
WARNING:dns_config_service_win_cc(712) Failed to read DnsConfig
Francesco are you there??????
Here are some things you could try.
https://www.drivereasy.com/knowledge/epic-games-download-slow-download-stuck/#:~:text=1.,usually%20visible%20on%20the%20page.
If none of them work, please contact our Epic Games Store support.
https://www.epicgames.com/help/en-US/epic-games-store-c73
Thanks Francesco.
I will contact support. All the drivers are up to date.