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Don't ever trust Indian Company named Playstorm.co

Dear people from Unreal forum,

I wanted to open this thread to warn some of you people. Some people who offer freelance work are scams. Big time.
I had a project going on with a freelancer from UK a while back, but he was kind of expensive imo. So when a freelancer from India offered help and for a much cheaper price (Instead of paying the other freelancer per hour, I had to pay this freelancer a total budget), as a student without an income I couldn’t resist and made a deal with him.
The deal was to make the project within my budget. I make an overview of what needed to be done so everything should be very clear. Strange things started to happen…

  • My project needed Leap motion. The guy said he ordered the device, but it has a delay of at least a month. So couldn’t do proper testing.
  • Out of the blue he was asking for more money, because work has expanded…(?). If the freelancer is bad with time management or even too busy to make the project, then it’s not my problem. I was very clear from the beginning.
  • I had to ask the guy every 2 days for progress, but often I don’t get replies. This guy never shows progress
  • The things delivered are not similar to what I have asked for.
  • Deadline didn’t happen… The guy delivered my project with a month of delay.
  • This guy will make a loooot of excuses for everything.

TLDR: NOT TO BE TRUSTED> Playstorm Company LtD India.

What was your total budget?

What due diligence did you do? Did you look the person/company up on LinkedIn. Did they have a website/portfolio?

You get what you pay for.

Do you even have a contract? And yeah, same as the other guys above, how much digging did you actually do into this contractor? I would rather pay a legitimate artist that was giving me results and has a legitimate portfolio almost any amount more than someone with few details and a sketchy payment model.

probably…

Try and find freelancers that have a good reputation, from the look of it, this company has no reputation at all, I can’t seem to find anything about them anywhere.

As an IT consultant who has worked on a fair few projects where parts of the work have been outsourced to India, there are some cultural differences you have to get used to, particularly when it comes to communication.

The main one is that our off-shore team generally don’t like to say “no” to any request. If you ask them “can this be done in 3 weeks?” They will often say yes even if it will more realistically take them 5 weeks, so I ask them to tell me how long it will take first without giving them any expectations.

The fact this guy delivered the work suggests it may not have been a scam, but the guy was either incompetent or, as mentioned, he didn’t want to say no to any of your demands and ended up giving himself a deadline he couldn’t possibly achieve.

Outsourcing to India can be great when done correctly. As you’ve picked up, the work is very cheap as the cost of living over there is very low, and they do have a lot of very skilled technical people who often work like crazy (12+ hour days), but you have to be prepared to deal with the difficulties that arise when dealing with people from a different culture and where English is not their native language. Sometimes the extra cost of using people locally is worth the ease of communication.

Admin,
why not make this one a Sticky thread at the top of this forum section.
Previously there was another thread with a list of fake freelancers. that thread also need to Stick .


"Playstorm Company "
u should have realized that by company name.Most probably u never heard of Playstorm.
Dont ever give task to indian company without looking into previous client’s feedback.
I know one Indian guy on fb’s ue4 job group who knows nothing on ue4 still taking job as contractor .

+in this forum some guys using open freelancing privilege only to collect marketplace kit from clients.
They dont ask for money.
they take assets from client and then stop all communication.

There are some things you can do in the future to prevent this from happening:

  1. Look at their portfolio and website and establish how long they’ve been in business and what projects they’ve worked on
  2. Check out their profiles on LinkedIn and check if you have any common connections; does his/her profile seem legitimate?
  3. Try asking for previous client references
  4. If it’s a larger project, request an art test
  5. Research the company on google. If it’s an American or Canadian corporation, you should be able to find info (and can also search Better Business Bureau in these countries)
  6. If it’s too good to be true, it probably is. You get what you pay for!

While we (the forumites) do want to jump on scammers, I think we sould note that the company did get the work done. Just not on time. It was presumably to an acceptable standard, as the OP is not complaining about that.

While (s)he is right to highlight a company that did not meet a deadline, calling this a scam does not appear to be correct.

Still, be warned. Do your research, people!

I wouldn’t say scam if the project is delivered - 1 month late is not too much. Scam is if you have paid, and get nothing as a result. And late for one month, is not unusual.

Actually, yes, OP does mention this. And if the product delivered is not what is asked for, or at least similar, to indicate possible confusion, then I would argue that this sounds more like a scam than miscommunication or cultural difference.

I just have to voice my opinion about this. Putting people on the pillory used to be done in the middle ages. We got enough problems with middle age opinion and action in the world already, must we introduce it everywhere?

If you want security, utilize workforce inside your country. If you got issues to solve, your countries courts will help you. Living in f.e. France and suing in Pakistan might be just too difficult to do, which leads to the subsumption a pillory would be an awesome way to solve it. But it is not. In developed countries it is usually a criminal offense to do that.

Living in a rich country, utilizing poor countries workforce and then be upset if this doesn’t work out is an interesting concept alltogether. You might as well think about this using a new angle: they know they are beeing used, some might think its quite alright to screw you back.

Yes, workforce in your own country (or just one in the developed world with working courts) is probably much more costly. Yet you want to make in high income yourself as well aren’t you? I know its common in the globalized world, yet it brings us war and them misery to utilize mismatched worth of work and life.

Yes, I know Im not making friends exactly saying all this, but just think about it. BTW, Im not siding with scammers. Just keep your contracts in your country if you cannot afford suing all around the world.

+1…

  • Not to excuse shoddy work here, but sometimes a car crash and an internet collaboration have a lot in common! Its hard to find statistics on this, but you learn a lot chatting with other devs on the forums. Even in your home market with no cultural, language or ‘internet distance’ challenges, bringing a project ‘home’ is tricky. Same goes for tech start-ups btw if anyone has ever seen Startup.com or similar doc…

  • It has a lot to do with setting your own expectations. If you’re a closet perfectionist-control-freak with 10000% passion for your project that no else shares, you may struggle. On the flip side, the world is filled with people who don’t deliver, even if they think they do. Its about perception and reality, and the sad truth is, many people who think they add value, simply don’t. Its not just 3D and gaming either, chat with people from the film, music or art world, and they’ll tell you similar stories. Its just life and sometimes you have to keep dangling carrots in front of people to get them to deliver on what they promised (website designers / film directors come to mind for me, but its a universal thing)…

  • So what can you do…? It helps if you can take your planned time-frame and then double, triple or quadruple it, to offset personal expectations to avoid going mad. Then pay for work in small chunks only, until you build up a relationship with that person, hopefully to the point where there’s mutual respect. This can save the day, because when someone doesn’t know you and they don’t deliver, they don’t care. But when there’s an emotional angle there, they’re more likely to feel bad about letting you down. Its just a basic human thing. Overall, people you’ve worked with longer will try harder for you.

  • Surprisingly, some of the best collaborations come from people who just offer to help one day, and refuse to take payment of any kind! After a while this flows both ways, which is one of the surprisingly nice things about life. What was that Kevin Spacey movie, Pay it Forward or something… Anyway, good luck!

Meh, that’s what cheap freelancers do.

Plan your project very very carefully, ie you have the exact blueprint/screenshot of what you wanted and ask them to follow it. And then have weekly progress meeting on skype or something, and have payment done based on that.

I might recommend using Odesk to anyone interested in hiring/being a freelancer. It’s fairly secure and you can see reviews of the freelancer’s from past employers. I have had one issue there where I paid an installment in advance and the guy never coughed up, but have hired others since then with no trouble (obviously paying after the fact and learning my lesson).

Was it playstrom.co or playstrom entertainment ?

You actually trusted a company with a .co domain? xD