Hi there,
I’ve been trying to get our domain verified so that we can move forward with launch. Despite following all the instructions to add a domain secret, the verification keeps failing. Is there any other way to verify our domain manually? Or can someone from Epic help me troubleshoot what might be going wrong?
Cheers,
Katherine
Hey there @kat_buffalo
I’m sorry to hear that you are having issues with your Domain verification. To better assist you, we ask that you submit a private case by clicking the following link: https://eoshelp.epicgames.com/s/?language=en_US
Please select ‘Epic Games Store’ as the topic so our Partner Support team can assist with your Domain issue!
I hope this helps!
J
Hi there! Thanks so much. I’m getting a 404 error when I try to login to that page - is there something I can do to resolve it?
Cheers,
Katherine
Hello!
We’ve just received confirmation that this issue has been resolved. Could you please try logging in to that page again?