Hey guys, don’t take this as a disgruntled customer. I’m very much gruntled and I love UE4 and definitely am not leaving over this, but I want to talk about something I really think needs improvement.
There are scores of unanswered questions at Answerhub. And for many of them, it’s not a matter of duplicate questions. Some just have no information on the internet at all, so these questions going unanswered is kind of egregious. Especially so since the UE team consistently says, “If you have an issue, bring it to Answerhub so we can track it and get you the help you need.” But then so many questions go ignored.
I understand there are a lot of users with a lot of questions and many of them are duplicates that can be answered with a cursory search, but there are so many great questions without resolution and it’s a big letdown when paying customers can’t get their products finished because we can’t get some help!
Please consider looking at this issue with more fervor. Answerhub IS a great resource but sometimes it falls short and it falls HARD.