Descriptor File error in Mac Packaging

Hello,
I am using unreal engine. 4.10.4 in mac. I packaged my architectural tour and tried to open in another mac but couldn’t open due to descriptor error. I searched every answer, forum, wiki and applied every possible solution but couldn’t solve it in last one week. If somebody comes up with help I will appreciate that.

I have tried adding C++ class into project and also renaming the folder according to error message.
I have compressed the folder when I sent it for testing. Is that can be reason?

I really need some help from unreal community at this stage.

This is the tour

Regards,
.

Hi ,

Before we can help, we will need to know the answer to these questions:

  1. What is the exact message you are getting on the Mac that is attempting to run the packaged product?
  2. Did you send the entire folder, or just the .app?
  3. Are the users removing the .app file from the enclosing folder or moving it to a different directory? (Compressing will not affect running the app as long as the contents stay in their proper directories after decompressing)
  4. Are you able to play the app locally on your computer?
  5. What are the System Specs of the mac trying to run the app? Is the end user’s mac significantly older than yours?
  6. Please post the Output Log from when you packaged for Mac. If you do not have this, open your project, open the Output Log, clear the Output Log, package for Mac, then cut and paste the entire log into a text document and post here.

Please post the answers to the above questions as well as the output log and we will continue to investigate.

Thanks,

.

Hi ,
Thanks for intiating help with this. I am stuck here for a week !!!

(1,2,3,4) It runs perfectly in my mac, i mean locally. I did compress the folder and sent it to different mac for testing. They decompressed it and didn’t change anything on that folder. and it kept showing this error…

(5) I am using old iMac intensionally to make ensure it runs perfectly on other mac/ios devices. I am sure the persons testing and giving me feedback they use much newer hardware. If you want to know exact config I can collect details of all mac used.Here is my one…

118926-mac+harwear+spec.png

(6) I have cleared log and packaged again for mac.
The log in text format

The packaged and compressed folder

I am waiting for your kind response,

Thanks again,
.

I got the same error when tried to open your ArcadiaV1 app in the containing folder (as I previously advised.) However, after I moved the app from the containing folder to the desktop by itself, it opened without issue. Please have your end users try this and let me know if it does not resolve the issue.

*Note, I did have to add a security exception in my system preferences but this should not pose a problem if your testers have to do the same.

Awesome . Thanks a lot. That perfectly works !!! I can’t believe we were waiting for so simple solution. I am having problem with deployment in iPhone. I have subscribed developer licence of iOS, successfuly imported certificate and provisioning profile into unreal to show green valid signal. But it still doesn’t work. Should post separate question or you will be able to help in same page? Here is the link for output log for iOS deployment.

Thanks a lot…lot again !!!

, it’s already a great help. If you can tell me a way to run the app without moving it to desktop or packaging like a single file, so end users doesn’t have to do anything unless download a file and run the app it would be great. Is that possible?

Yes, please post this as a separate question.

I think you can send them just the app and not the containing folder. Please test this and let me know if that does not work.

Hi ,
it works with only app too. I have posted the question regarding failure to iOS packaging from Mac. It will be helpful if you check it. I’m sure i’m doing some tiny mistake there.

Thanks for everything.