Description character counter SHOULDN'T include HTML tags

Summary

In asset submission page the description box allows up to 10,000 characters.
BUT the counter counts the HTML tags and everything that is not pure text.

Therefore if I want to add links, colors or formats I’m running out of characters fast!
This didn’t happen on Unreal Marketplace and not on other stores I sell my assets.

As a result I had to cut my description dramatically, improvising in different ways and giving up on using colors.
This is clearly a bug that should be fixed. 10,000 characters should count ONLY the text.

Please fix it.
Thanks in advance.

What type of bug are you experiencing?

Publishing

Steps to Reproduce

Create a new listing.
Go to “Description” box.
Enter 1000 characters.
Try to create links from some of the words, or change the text color or change the formatting.

Expected Result

You’ll get an error that you have too many characters.

Observed Result

You’ll get an error that you have too many characters.

Platform

Firefox

Operating System

Windows 11

Thanks for that report - we’ll work on it.

Hi there,

Just to make sure - the character limit for listing descriptions should be 10000, not 1000. Where are you seeing just 1000?

You are correct!! apologies. My eyes missed a zero. I will fix the post, but it doesn’t change my claim that there’s an issue.

Hi again. :slight_smile: I think that this is the expected behavior - 10000 characters, including markdown.

If you’re hyperlinking any of the text in your descriptions, I recommend using a URL shortener to save some characters.

I’ll also share the feature request with the team for higher character count/character count that is exclusive of markdown. :+1:

I disagree.

I’m selling my assets on 3 other sites: Unity, Gamedev Market and itchio.
In all of them I use the same text with the same customization of bold, underline, hyperlinks, dotted list etc etc.
Non of them have this issue and I’m able to insert all my text as I want to.

Oh!
And here’s another point - I migrated my assets from Unreal Marketplace.
I did NOT have these issues on Unreal Marketplace.
Yep. Same text, same features, less characters on FAB causing me to re-edit some of my assets (the bundles basically) and improvise in all sort of weird ways (like referring to a youtube playlist instead of individuals sample videos).
Very annoying.

So, either 10k characters is not enough,
Or html code is counted as well.

Please check again.

EMP-14182 has been ‘Closed’. This issue won’t be fixed—please see examples of why this may be the case.