Datasmith Ribbon not responding in 3Ds Max 2022.

Hallo,

Since export as a unreal datasmith file is no longer available in the export dropdown menu, we have tried to export meshes via datasmith ribbon menu but it turned out it does not respond. Nothing happens when we try to synchronise, press connections, export, export as… In Unreal direct link import reports that No DirectLink source available is. What could be an issue here?

Thanks!

1 Like

Hi, I also have this issue. Sorry, i don’t have a direct solution, but my workaround was to use a previous version of 3DS Max and use the Datasmith exporter compatible with that.

Do you have anything in your maxscript console log?

Can you try to reset the ribbon?

2 Likes

This worked for me, thank you!!

Hi @UE_FlavienP
Do you know how to fix this or why it might be happening? I tried resetting the ribbon, but that didn’t help. I can’t seem to create a Direct Link to UE, and even the “Refresh the List” option doesn’t respond. Sometimes it works, other times it just refuses to. I also tried uninstalling and reinstalling Datasmith, but that didn’t solve it either. Thank you.

Unreal Engine 5.5.4
Datasmith for 3dsmax 5.5.4
3dsmax 2024

Update:
I did a full CPU restart, but now when I click on ‘Direct Link Import’, a small error icon briefly shows up in the lower right corner. In the past, I noticed that if I keep clicking, it sometimes randomly works, but it’s very inconsistent.