every time I open 3dsmax 24.1 with datasmith 5.3 installed 3dsmax closes.
can you share the logfile that is in
%LOCALAPPDATA%\UnrealDatasmithExporter\Saved\Logs\UnrealDatasmithExporter.log
I don’t quite understand how the log will help in the problem. 3ds max 2024/2023 can’t even open. when max is loaded, the program is simply annihilated without even letting it open to the end. the log would give some answers if the crash occurred at the time of export.
Do you have the same issue with datasmith 5.2? Thanks
Hello I have the same problem. I have installed Datasmith 5.3 for 3ds Max 2024 today and in crashes. 3ds Max 2023 with Datasmith plugin 5.2 is working fine.
Hello all, we cannot reproduce that bug on our machines.
For now please use the 5.2 version of the exporter.
What language version of max are you all using?
What plugins are also installed along the datasmith plugin?
Can you send us the installation log?
- deinstall the exporter
- reinstall from the command line
something similar to
msiexec.exe /i PATH_TO_UnrealDatasmithMaxExporter_5.3.0.msi /lvx* C:\Temp\MaxInstallDatasmith.log
and share the MaxInstallDatasmith.log with us
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Hello, I am using 3ds max version 2021, and got the same problem.
here LOG Installation
MSI7437f.LOG (2.6 MB)
thanks
Hello, I found this solution on the web and it seems to work.
Edit the following script, DatasmithPostStartUp.ms which you can find here C:\ProgramData\Autodesk\ApplicationPlugins\UnrealDatasmithMax\UI Go to the last line of the script, “Datasmith_OnLoad true UnrealEnginePath” Replace “true” with “false” .
We released a 5.3.2 version of the Datasmith Exporter for 3DSMax that should fix that issue.