Datasmith exporter installation stops midway

Hi! I’m currently trying to install the datasmith exporter for 3DS Max 2020 but whenever I try to install I get this msg midway.

335943-datasmith-error.png

I’ve tried searching for troubleshooting instructions and found this [link][2] but following it still doesn’t work. Any work arounds for this?

resolved by downloading and running the Windows Installer Troubleshooter