I downloaded the install file from Datasmith Exporter Plugins - Unreal Engine. I have UE 5_0_3 and SketchUp Pro 2022 installed on my Windows machine. When I run the install I get an error message : “An installation package for the product Unreal Datasmith Experter cannot be found. Try the installation again using a valid copy of the installation package.”
Hi AgentArgent !
Can you try running the installer from the console with the following command, and send us the log file ?
msiexec /i UnrealDatasmithSketchUpExporter.msi /L*vx! “log.txt”
Thanks !
Cheers,
Antoine
Thank you for replying.
I resolved my problem by restoring my registry to an earlier state, then deleting the registry keys that were associated with an older version of Datasmith.
Hey I’m getting the same issue as you, I’m trying to update it from UE5 to UE5.1 version. Can you tell me how to delete the registry keys that were associated with older version of Datasmith?
