Datasmith conversion Problem

cgArchitekt · May 30, 2018, 4:18pm

Recently I have a huge conversion problem with Datasmith. In 3DS Max I export the following data:

The directory into which the data is converted is not empty and the converted files also have a different byte size. But if I want to import them into Unreal I get the following error messages.

Not a single file is imported.
What’s the problem? Can somebody help me? Does anyone know the answer?
Thank you very much in advance.

Stephen_Ellis · May 30, 2018, 5:42pm

Hi cgArchitekt

With the .udatasmith file you import, is it located in a Windows folder that also includes the _Assets folder? And in that _Assets folder, are there the .udsmesh files?

cgArchitekt · May 30, 2018, 6:00pm

Hi Stephen,

yes, that’s exactly what it is.

But I’ve made several other conversions before and exported them into the same export folder. And I’ve a previous version of the same 3D models (with some mistakes and yet not ready and perfect) and the datasmith conversion worked perfect. Now I’ve updatetd and finalized the models and the conversion does not work again. I’m completely at a loss.

cgArchitekt · May 30, 2018, 6:18pm

Dear Stephen,

I think I’ve solved the problem and found the bug.
Datasmith doesn’t seem to like umlauts (ä, ö, ü). If I use a file name with an umlaut for the conversion, then the problem occurs. If I don’t use an umlaut, it works and there is no more error message.

Stephen_Ellis · May 30, 2018, 7:53pm

Good discovery! Would you please report it as a bug here? https://unrealstudiohelp.epicgames.com/s/case-community-page

Thank you!

pf_breton · June 11, 2018, 8:07pm

Fixed in 4.20

cgArchitekt · June 13, 2018, 2:48pm

very good - I’ll try it out as soon as possible ;)