Summary
when customer downloads asset, he gets asset with different content folder. name of the zip, created folder and uproject file is correct. but content folder is from different asset of mine. looks like 2 asset mixed in to one. but i didnt updated files since 2024 january. and after that date this ■■■■■ was sold few times. customers didnt get any incorrect downloads. and also i checked orginal zips that i uploaded and there is everthign normal. on both assets its normal. but now its broked and content files are mixed with other asset. so customers gets different product than he buyed. i double checked it and epic launcher really downloads like that. correct name on folder and uproject. but different asset in content folder. details described in Observed Result section below. i think its happened after i changed price in 1 aug 2025. in some way one assets contents replalced another assets contents. and its result.
What type of bug are you experiencing?
Other
URL where the bug was encountered
Steps to Reproduce
1- buyer tries to download.
2- epic launcer downloads it with option “create project.”
3- project folder creates. folder name (XenoMimicMale) and .Uproject file names are correct. (XenoMimicMale.uproject)
4- double click to XenoMimicMale.uproject to open project.
5- opened project is Cyber Cubes mimic.
Expected Result
customer who buyed XenoMimic Male should get it. not a different project.
Observed Result
after customer reached me i downloaded and created project. for first, download size of zip is smaller. but its creates folder with correct name and in it uproject file is also with correct name. XenoMimicMale.uproject. but when i enter the sub folder-content folder there is cybercubes mimic folder. so when you opening XenoMimicMale.uproject it just opens cyber cubes mimic. in result buyer buys one but gets another.
for first i thinked its error from my side. so to be sure i checked last zip that i uploaded. orginal zips that i upload they are still on my computer. zip that i lastly uploaded and made a update was with date of 1.jan.2024. i opened it and checked. it was absolutely normal. as espected project and files was all only xenomimic male.
in other side i wanted be more sure and checked sales. this asset was sold after that update date few times. so ther was no problem. customers didne notice anything. so my file that i uploaded was normal. and customers that buyed it get normal files.
but its not all. to be more sure, i also checked cyber cubes mimic. may be there is problem? no there is also everything normal. correct files and project.
so in result, i think when i changed price of xenomimic in 1 aug 2025 fabs system bugged and somehow mixed 2 files. zip name, folder name and uproject name from xenomimic and content files from cyber cubes mimic. its a bug or error i dont know. but i double checked everthing. both project files downloaded via epic launcher. opened tested. cyber cubes is normal. but xenomimic male is incorrect. it comes with contet files of cyber cubes. instead of xenomimic’s.
for now im making an update to xenomimic. because customer was in hurry so i just made a update and send it to approval so customer can get quickly what he buyed. also in discord helped him.
i also checked other asset that i changed price in 1 august. they was normal. looks like only problematic asset is xenomimic male. im adding screen shots of what installed, and orgial zips that i uploaded.
also adding order id so you can also contact with customer too if needed. Order ID: A2508071438388949
Platform
Download via epic launcher. ue 4.26 and 5
Operating System
win 11