Customer service number

Community Community & Industry Discussion
1

I have searched for the epic best call back number and I am not able to make any search results as it redirects me to the FAQ’s with no contact information to contact the customer service directly over the phone. I am trying to index the web but with no results.
can any of you suggest me with the best call back number to dial on and get the help from them regarding my concern.

2

I don’t think they offer phone support.

3

I checked and in fact did not notice that they offered it

4

Even I have checked for phone support, I didn’t notice. They have only general troubleshooting.

5

Hello

To contact Epic, you can fill out this form. It says Fortnite, but it’s for UE4 support too.
Make sure to include all relevant information and they will reply back to you by email. Please note the support staff are very busy so it may take a few days to receive a response.

Thanks!

6

you have to download unreal engine which is really an epic store front before you can download unreal engine and then you cant contact anyone. they are a joke

7

THIS ENTIRE WEBSITE IS A JOKE/ RIP OFF! I’ve NEVER witnessed any site where you have to download IT, in order to receive a product you’ve purchased from marketplace, then i downloaded UnrealEngine just to find out my “LIBRARY” is still empty???