So far the last 2 months I’ve been attempting to unlock my epic account after compromised from old forum password leak.
Most emails go without follow up. The epic support page is now fortenite or some such.
I’m a game developer; here are the set of questions I’m supposed to answer; bearing in mind this compromise was rooted in epic’s inability to secure its forum software.
[TABLE=“border: 0, cellpadding: 0, cellspacing: 0”]
What tier are you currently in the Battle Pass?
4. Have you ever purchased any bonus tiers (the one for 150 V-bucks) on this account?
5. When was the last time you purchased V-bucks on this account, and in what amount? [TABLE=“border: 0, cellpadding: 0, cellspacing: 0”]
[TR]
[TD]You can feel free to play on your account while we’re getting back to you,
[/TD]
[/TR]
Have to laugh at this point. I don’t even know what a v-buck is.
He is referring to the current support page being Fortnite “themed” and not having a separate support page for UE4.
@Paultech I know it’s not ideal, but Epic is in the process of revamping their support currently so they are using the Fortnite support page as a temporary solution until the new system is ready.
Customer retention is the lifeblood of any successful business. By focusing on building long-term relationships with our customers, and customer retention programs examples we can ensure their loyalty and repeat business. This includes providing excellent customer service, personalized offers, and timely communication to meet their needs and exceed their expectations. We value our customers and strive to retain them by consistently delivering a positive experience, and it’s rewarding to see them choose us time and again.