Current earning balance frozen on $0.00 and no report for last monht sales

Summary

My current earning balance frozen on $0.00 from the begining and I cannot see report for February 2025 sales

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/portal/reports/monthly

Steps to Reproduce

See my account reports page and it will be obvious

Expected Result

Current earning balance should state how much balance there is generated by income

Observed Result

I cannot see any value but $0.00

Platform

PC, Windows 10, Chorme browser

Operating System

PC, Windows 10, Chorme browser

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I have the same problem! I have been selling my products but it still keeps the $0/100 and once I received the value of one of my products, without reaching the minimum value of 100 dollars, why did this happen?

They still haven’t sent my money :confused:

@skfabby - Epic please attend to this topic since the money is the reason we are here.

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The payout tab isn’t currently as useful as we would like it to be. An amount will show up there a few days before the payout is made and then revert to zero after the payment is made. We’re exploring how we can improve this experience.

That said, if you are eligible to receive a payout at the end of the month (i.e., you’ve reached the payout threshold of $100+), the payment will be made at the end of this month. The payout schedule was a bit weird at the start of the year but the standard timeframe for payouts is end of the month for sales made during the preceding month.

Have you been in touch with support? https://support.fab.com/s/?ProductOrigin=FabSupport

I have the same issue with the ‘payouts’ tab on my end
The last payment I received was 10th of February. So I should expect the next payment around 30th of March? Why is this so inconsistent?

@ConradJustin Because there was a payment error for December and the January payment was sent almost a month earlier. The next payment is at the end of March.

2 Likes