Creator portal

Hey so when I try to upload my profile image or cover image on the creator portal program it gives me this constant error called Upload Failed: 1 of 1 my images are in the right requirements, I’ve try going on different phone, my laptop different internet connection and it will still say upload failed 1 of 1, I using the template that you can download and it still said upload failed 1 of 1.

Could you possibly send here the image you tried to upload? I can try seeing if it’s in the correct dimensions and possibly adjust it if its wrong

I’ve check them 20 mins ago and they are in the right requirements like the templates are

The banner you posted is 1400x140
image

But the site wants 1400x480 resolution

Oh Alr thank you for checking that, I thought it was 1400x480 I’ll try it see if it works thank you

I try it and it didn’t work it still says upload failed: 1 of 1 it’s not it’s the image it’s a red box that appear that I showed in the post

Really odd, have you tried uploading it from a different browser? or possibly from some kind of pc? Maybe its a iOS bug