Hello,
I am helping out with a project that has recently switched to dynamic lighting.
We have hit a specific bug with a user that has a GTX980 graphics card.
When they have post processing turned to ultra their game runs fine, until they look in a mirror. As soon as the player character is interacting with the mirror, their game crashes.
As long as they stay out of the mirrors line of sight, the game runs as normal.
They are also able to play fine if post processing is turned off
They then get the below crash log
[2020.02.09-12.55.11:861][577]LogScript: Warning: Script Msg: Attempted to access index 0 from array ‘PathReferences_14_B93BEF8C44AEEE74CB30A9AFFD781DE8’ of length 0 in ‘/StarshipCore/3rdPartyPacks/Spawn_System/Blueprints/Spawn_System/StructsAndMacros/ST_Spawn_Information.ST_Spawn_Information’!
[2020.02.09-12.55.13:227][639]LogSlate: WidgetSwitcher (‘None’) active index changed to 1
[2020.02.09-12.55.13:227][639]LogSlate: WidgetSwitcher (‘None’) active index changed to 0
[2020.02.09-12.55.14:187][682]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:218][683]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:242][684]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:263][685]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:287][686]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:314][687]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:349][688]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:385][688]LogUMG: Display: Widget Class WBP_BrigButton_C - Loaded Fast Template.
[2020.02.09-12.55.14:398][689]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.14:427][690]LogLevelStreaming: Display: FStreamLevelAction::UpdateOperation() LevelName Brig_G_1, bIsLevelValid 1
[2020.02.09-12.55.15:227][725]LogSlate: WidgetSwitcher (‘None’) active index changed to 1
[2020.02.09-12.55.15:227][725]LogSlate: WidgetSwitcher (‘None’) active index changed to 0
[2020.02.09-12.55.18:666][864]LogWindows: Could not start crash report client using …/…/…/Engine/Binaries/Win64/CrashReportClient-Win64-Development.exe
[2020.02.09-12.55.18:666][864]LogMemory: Platform Memory Stats for WindowsNoEditor
[2020.02.09-12.55.18:666][864]LogMemory: Process Physical Memory: 1766.17 MB used, 1796.44 MB peak
[2020.02.09-12.55.18:666][864]LogMemory: Process Virtual Memory: 3722.76 MB used, 3742.63 MB peak
[2020.02.09-12.55.18:666][864]LogMemory: Physical Memory: 7903.61 MB used, 8381.96 MB free, 16285.57 MB total
[2020.02.09-12.55.18:666][864]LogMemory: Virtual Memory: 38078.65 MB used, 134179648.00 MB free, 134217728.00 MB total
[2020.02.09-12.55.21:637][864]LogOutputDevice: Warning:
Script Stack (0 frames):
[2020.02.09-12.55.21:637][864]LogWindows: Windows GetLastError: The operation completed successfully. (0)
[2020.02.09-12.55.21:637][864]LogWindows: Error: === Critical error: ===
[2020.02.09-12.55.21:637][864]LogWindows: Error:
[2020.02.09-12.55.21:637][864]LogWindows: Error: Fatal error: [File:D:/Build/++UE4/Sync/Engine/Source/Runtime/RenderCore/Private/RenderingThread.cpp] [Line: 853]
[2020.02.09-12.55.21:637][864]LogWindows: Error: Rendering thread exception:
[2020.02.09-12.55.21:637][864]LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000010
Can anyone reccomend either something that needs to be done with the project or if the player can make a change?
Regards,
Scotty