Crashing problem

It always crash when I open it after few minutes. I don’t know what the problem is and how to fix it. The crash reports always show the information as below:
LoginId:26236e9340fc186ec5c1ba9c2e8beb02
EpicAccountId:94b89f766f0b48afae53852c55c21b16

You do not have any debugging symbols required to display the callstack for this crash.