Hello
I have never used Unreal Engine before and now I wanted to install Epic Games Launcher, but when I try to run Epic Games, I get this error! I reinstalled it several times, I tried to run it with admin access, etc. but this error does not go away at all
Welcome to the Unreal Engine Community Forum. I’ll be happy to look into this with you and try to find a solution! Is this the only error that is popping up? Also, what are your full system specs, OS, etc? Thanks!
Hello, Thanks!
after downloading the installer from the site, I install Epic Games Launcher and EOS, then the update window appears and downloads an update ( about 410 megabytes - a strange thing that happens when downloading the update is that it shows the speed as 0.0B/s, but the download continues! ), and after finishing, the update window disappears. Then I double click on the app shortcut but nothing happens, after 3-4 double clicks this error pops up and yes, this is the only error that pops up!
I tried to run it with admin access but it didn’t work, I went to the location launcher through the shortcut and tried to run it through the launcher itself instead of the shortcut, but I still got this error! I tried everything, but this error was not resolved!
my Laptop :
Windows 10 pro 64 bit
CPU : core i7 4810 MQ 2.80GHz
Ram : 16G ddr3
GPU onboard : Intel(R) HD Graphics 4600
dedicated GPU : NVIDIA Quadro K4100M 4GB
SSD (Windows installed ) : 256GB
HDD : 1TB
I installed the Launcher on both SSD and HDD, but in both cases, this error still appears!
I see. Do you run any type of antivirus or firewall? If so, I’d recommend bypassing those with the install. Then try redownloading. If not, respond back here. Thanks!
Thanks for the response and your solution @mostafa4532 ! The community will appreciate that! When you say you changed Windows, did you change versions or reinstall your current one? Thanks!