Crash when starting packaged build

Development Platform & Builds
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1

Hello,
my project runs just fine in VR Preview, but after i package it for Windows, it crashes when i start the package. This problem occurs just with this project and it didn’t happen before i updated from 4.13.1 to 4.13.2
I’m using a 1080 GTX card with the latest drivers.
Here is the error fro the log:

[2016.11.07-09.38.00:847][ 0]LogWindows:Error: === Critical error: ===
[2016.11.07-09.38.00:847][ 0]LogWindows:Error:
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: Fatal error: [File:D:\Build++UE4+Release-4.13+Compile\Sync\Engine\Source\Runtime\Engine\Private\GlobalShader.cpp] [Line: 339]
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: Missing global shader FPixelShaderDeclaration, Please make sure cooking was successful.
[2016.11.07-09.38.00:847][ 0]LogWindows:Error:
[2016.11.07-09.38.00:847][ 0]LogWindows:Error:
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: KERNELBASE.dll
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: UE4Game.exe
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: KERNEL32.DLL
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: ntdll.dll
[2016.11.07-09.38.00:847][ 0]LogWindows:Error: ntdll.dll
[2016.11.07-09.38.00:847][ 0]LogWindows:Error:
[2016.11.07-09.38.00:871][ 0]LogExit: Executing StaticShutdownAfterError
[2016.11.07-09.38.00:877][ 0]LogWindows: FPlatformMisc::RequestExit(1)
[2016.11.07-09.38.00:877][ 0]Log file closed, 11/07/16 10:38:00

2

What is this part all about:
File:D:\Build++UE4+Release-4.13+Compile\Sync\Engine\Source\Runtime\Engine\Private\GlobalShader.cpp]

Why on D:, i don’t have anything on that ?

3

c0cllc,

In order to better assist you, could you please delete your Intermediate and Saved folder from your project folder and try to repackage? Once you’ve done that, if it fails again, could you please upload the full error output logs as a .txt file?

Also, please check and see whether or not you’re able to reproduce this same issue in a blank project.

Thank you!

4

Hello and thank you for your response! As i had to fix this fast, i migrated the whole project into a new one and the problem was gone. So i can’t say whether the problem would have been solved with your method. I hope this never happens again, but if it does - i’ll try it. Thank you!

5

You’re welcome. I’m glad you’ve resolved your issue. If you have any other questions, please submit a new AnswerHub post!

6

This problem hit me, AGAIN, today well building for Windows. It was fixed after I deleted the Intermediate folder as well as switched my build from Development to Shipping. UE4 isn’t cleaning up it’s junk very well, sometimes you got to kick it! :confused:

7

Just wanted to add for anyone searching: I also ran into this, tried deleting Intermediate and Saved, tried migrating to a new project, but what eventually worked was resetting all plugins to their default states. They were only built in plugins but apparently disabling one was causing the problem somehow!

8

I ran into the same problem as well. As mentioned below this seems to be a problem with Plugin handling. I disabled all HMD/VR Plugins for the project so I won’t be bugged by the Oculus App starting everytime I open the project. After enabling the Plugins again the packaged app works.