Crash when starting Naruto to Boruto Shinobi Striker

keeps crashing when i start it. after the press any key i press start, then it says connects to server and stops loading. then i have to open task manager and close it from there. This was one of the errors:
UE4CC-Windows-E562CBF94CC28DF3DED6CCA9902C8E81. What is the cause of this??? Pls help

mine is on xbox, “your sever was disconnted, we have returned you to the main screen” or something like that it’s a really good game, kinda hard to play when you cant even play.