Crash Reporter not showing up - what to do

Finally!

Thanks for your help, I was finally able to resolve the issue.
The first thing I do (and what everyone else should do) after installing a brand new Windows 10 is changing the privacy settings. I don’t want my OS to send private information back to Microsoft. There are quite a lot of these settings, and one of them tells Windows Error Reporting (WER) to not create any memory dumps / diagonstic data (of course the name of the setting doesn’t tell much about that behaviour).

To find out if WER settings are the issue:

  • Open up a project in UE4
  • Open the console and type debug crash
  • The engine will crash instantly and there will be no crash reporter showing up
  • Go to the folder where WER stores debug information. The folder location can be looked up in the registry (msdn page). In my case, it’s “*C:\ProgramData\Microsoft\Windows\WER\ReportArchive*”
  • Look into the correct folder for the UE4 crash. If it only contains a single “Report.wer” file, windows error reporting has been disabled and WER is the issue.

How to resolve the issue:

  • In Windows 10, head to “Settings > Privacy > Feedback & Diagnostics

  • There will be a setting called “Diagnostic and usage data

  • This setting must be set to “Enhanced” or “Full” for the crash reporter to function

  • After changing this setting, the PC doesn’t have to be restarted. Just open up an UE4 project, enter debug crash in the console, and now the crash reporter should show up.

Other Resources:

How to open the UE4 console with a different (eg. german) keyboard layout

Microsoft article about the “Feedback & Diagnostics” setting

Locations of all Windows 10 Privacy settings

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