Crash after making a project

Hello, I have been trying to get unreal engine to run on and off for the better part of a year with no results despite anything I do. I have deleted and redownloaded UE about 7 times now, verified the files on each download AT LEAST twice before deleting and attempting the process over again. I can launch UE fine, but after I load up a project, the engine crashes after about 1-3 minutes and gives me:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000028

nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
nvwgf2umx
D3D12Core
dxgi
dxgi
dxgi
dxgi
dxgi
dxgi
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_RHI
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_RenderCore
UnrealEditor_Core
UnrealEditor_Core
kernel32
ntdll

I have already downloaded and redownloaded the latest Nvidia drivers, restarted my computer at least a dozen times (during this months attempt to get it to run) and for the life of me I cannot get this engine to run properly on my computer. What am I doing wrong?

Hey @DarthNihilusX!

The only way I’ve seen this solved is by (when you get it to start) QUICKLY go to File → Project Settings → Default RHI → Change from DirectX12 to DirectX11.

Give that a try and get back to us! You’ve done most of the other things, I just know that “28” SPECIFICALLY seems to be solved by this since UE5.1!

Hey @DarthNihilusX,

First, don’t give up :slight_smile: life of a creator wouldn’t be half as fun without the occasional software crash!

It’s hard to pinpoint the cause from a distance, but here are a few things that come to mind from my own crash notes. Maybe one of them will fit your situation or point you in the right direction:

  1. GPU Timeout Fix: Check out Rosie Dinh’s article “How to Fix a GPU Driver Crash on Unreal Engine” (Google). It explains how to extend the GPU timeout on PC - super useful if your scenes are heavy. This fix worked for me in the past.

  2. Switch Graphics: In your project’s Config folder, open the DefaultEngine.ini file and change
    DefaultGraphicsRHI=DefaultGraphicsRHI_DX12
    to
    DefaultGraphicsRHI=DefaultGraphicsRHI_DX11
    (Disclaimer: this is from my UE4 notes, but it might still help in UE5.)

  3. Check High-Poly Assets: If you’re using any very high-poly assets (especially from Blender or a marketplace), try completely removing them from the project or even from the Content folder externally to test. I once solved repeated crashes this way. If you find a culprit, reduce subdivisions or poly count -same goes for heavy hair .abc files.

  4. Lower Resource Load: Reduce texture resolution, detail levels in Project Settings.

  5. Other ideas: Disable any unused Blueprints. If it crashes during rendering, try adjusting camera movement or focus near the crash area. Rendering frame-by-frame can help spot the exact frame before the crash.

When I’m diagnosing persistent crashes, I usually (not necessarily in this order):

  • Create a new empty project and see if it runs fine.

  • Migrate my existing content into the new project piece by piece.

  • Delete or disable suspect assets or disable all clusters until I isolate the problem.

  • Monitor GPU load (memory, temperature), disk space, and permissions + drivers (as you did)

And of course - always back up before testing changes.

Hope something here helps you track it down!

Happy spooky Halloween!

:jack_o_lantern: