Corrupted tooltips

Development Programming & Scripting UI
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1

Here’s a video of the issue. This effects nearly all tooltips throughout UE4

2

Hi JSwigart,

Thank you for reporting this, however I am unable to see this on my end using some of the BP nodes that are clearly showing the issue.

Can you tell me some of your hardware specs, maybe there is something happening more specific to that.

  • OS
  • GPU (updated to the latest driver?)
  • Engine version (looks like 4.7, but want to confirm), also is this updated to the latest 4.7.2 version?

Thanks!

Tim

3

Sorry Windows 7 Ultimate SP1

Geforce GTX 460 - 9.18.13.3788

Updated to 4.7.2

Here’s a dxdiag screenshot

4

Btw, I can’t update my gfx drivers unfortunately because it breaks a multi-workstation app that I’m running that requires WDM drivers in order to get proper hardware acceleration on each workstation.

5

Hi JSwigart,

I’m looking into your issue a little further and I have a couple of questions in addition to the ones that Tim asked previously.

  1. You mention that you are using an app that extends hardware acceleration across multiple workstations? do you mind telling me what the name of the application is? I would like to investigate how it works, because it seems like there is a high likelihood that this might be the cause of the problem.
  2. If you are able would you mind attaching the entire DxDiag so that we can look through and see if there are any clues in there?
  3. do you have access to any computers that are not sharing hardware acceleration? If you do would you mind seeing if the results are the same on that computer?

Thank you very much for you patience while we investigate this issue,

6

The app is http://www.miniframe.com/products/softxpand-2011-duo.html.

I got these same tool tip issues back when UE4 was in beta called rocket, and I think I wasn’t yet running this software at that time, but I can’t be 100% sure.

Running 4 workstations off of 1 box with 2 graphics cards and I can run pretty much any game no problem as if it was 4 machines. It would seem wierd that this would effect something like this, but I can try to disable it and see if it happens then.

Thanks for your help.

7

Hi JSwigart,

I have been going over our discussion and I noticed that I have not hear back from you in roughly six days. Did you have any luck testing without the miniframe app?

Thanks,

8

Apologies, got distracted this week. I just disabled the miniframe app and indeed the tooltips appear to be functioning properly in UE. That’s a bummer, and somewhat surprising given the many different types of games that all run without issue in the multi workstation mode. Not sure what’s special about the tooltips, but every other aspect of UE appear to function properly.

9

Hi JSwigart,

I am glad that you were able to find a solution to the tooltip issue. Hopefully there will be a better working solution that will allow you to use this application in the future. I have entered a feature request ticket for integration with this application. The Jira ticket is UE-11835 for tracking. I have also added myself as a watcher on this issue so I will let you know if/when any changes are made.

Thanks,