Hi,
In 4.8.1 in a cooked version (development) when a crashed happenned it missed some information.
1 - The name of the function where the crash happenned is not available anymore where as it was available in previous builds.
2 - The stack trace for my game module can’t be enhanced by using my game module Pdb file. they are not loaded.
Thanks,
Hey Elvince-
It sounds like you’re saying the crash reporter is not displaying the same information that it used to, correct? To give me a better understanding of what you’re saying could you post screenshots of before/after with 4.7.6 and 4.8.1 and indicate where the differences are?
Cheers
Doug Wilson
Hi,
I just looked again in the report log, and I have the information required.
For any reason, I didn’t see the function in it yesterday during my testing.
so the first issue is closed.
For the 2nd issue,
Here is the output:
[2015.07.01-19.44.02:292][137]LogWindows: === Critical error: ===
Fatal error!
ZB4Game.exe {0x000000014015bc97} + 0 bytes
ZB4Game.exe {0x0000000140a91621} + 0 bytes
ZB4Game.exe {0x0000000140a28008} + 0 bytes
ZB4Game.exe {0x0000000141088d20} + 0 bytes
ZB4Game.exe {0x0000000141338f6a} + 0 bytes
ZB4Game.exe {0x0000000141332e11} + 0 bytes
ZB4Game.exe {0x0000000141339c1f} + 0 bytes
ZB4Game.exe {0x000000014133cbbf} + 0 bytes
ZB4Game.exe {0x000000014133c61f} + 0 bytes
ZB4Game.exe {0x000000014133c973} + 0 bytes
ZB4Game.exe {0x000000014126e916} + 0 bytes
ZB4Game.exe {0x000000014126edea} + 0 bytes
ZB4Game.exe {0x00000001432ccab1} + 0 bytes
ZB4Game.exe {0x00000001412471d1} + 0 bytes
ZB4Game.exe {0x000000014147ab8a} + 0 bytes
ZB4Game.exe {0x00000001414abfcc} + 0 bytes
ZB4Game.exe {0x000000014103d36e} + 0 bytes
ZB4Game.exe {0x000000014059bfa6} + 0 bytes
ZB4Game.exe {0x000000014058c970} + 0 bytes
ZB4Game.exe {0x000000014058c9ca} + 0 bytes
ZB4Game.exe {0x000000014059dbe9} + 0 bytes
ZB4Game.exe {0x0000000143482d29} + 0 bytes
kernel32.dll {0x00000000779b59cd} + 0 bytes
ntdll.dll {0x0000000077aeb981} + 0 bytes
ntdll.dll {0x0000000077aeb981} + 0 bytes
Usually if you put the Pdb file with your exe, the Function address are resolved by there name so you can trace exactly from where you called your function etc…
It’s not working in 4.8. Could you please telle me what’s wrong or is it something your need to fix?
Hey Elvince,
Could you please provide me the full logs where you received these errors from? If you received a crash reporter, there should be a machine ID or Epic account provided towards the top of the log, please include that as well. Typically, saved files are located in your project folder under Saved\Logs.
Looking forward to hearing back from you, thanks!
Hi,
Any update on this?
Do you need more information from me ?
Thanks,
Hey Elvince,
I submitted an email to our developers for additional review of the logs provided. If you’re able to get the crash reporter information as well, may be helpful, or any other logs for this issue.
I will update your question when I hear back. 
Hey Elvince,
I just received a response back from one of our developers. They noticed that there seems to be an issue with the following lines:
[2015.07.01-22.21.22:157][739]ZB4:Warning: NetMode 1 Listen 0 StandAlone 0 ZB4PlayerController_0
[2015.07.01-22.21.22:327][742]LogNetPackageMap:Error: GetObjectFromNetGUID: Package GUID mismatch! Path: /Game/Champions/Hushi/w_Hushi, NetGUID: 117, GUID1: 2314961182, GUID2: 2401622557
[2015.07.01-22.21.22:327][742]LogNetPackageMap:Warning: InternalLoadObject: Unable to resolve object from path. Path: /Game/Champions/Hushi/w_Hushi, Outer: NULL, NetGUID: 117
[2015.07.01-22.21.22:327][742]LogNetPackageMap:Error: GetObjectFromNetGUID: Outer is broken. FullNetGUIDPath: [117]/Game/Champions/Hushi/w_Hushi.[191]w_Hushi_C
[2015.07.01-22.21.22:327][742]LogNetPackageMap:Warning: InternalLoadObject: Unable to resolve object from path. Path: w_Hushi_C, Outer: NULL, NetGUID: 191
While they’re not quite sure what the matter is from the logs listed, I would suggest looking over w_Hushi and verifying that there isn’t something missing or extra within that champion.
Hope this helps! Let us know if you have any further questions!
Hi,
Thanks for the answer but this is not really what I was looking for. I wasn’t expected some help on debugging my game issue with this report, it’s something on my side that I should look at ^^ (by the way thanks for the feeedback).
The issue here is that we can’t have the stack trace (with function name and not adresses) of our game module in cook mode even if we put the pdb with in the binaries folder.
as you can see:
ZB4Game.exe {0x000000014015bc97} + 0 bytes
should be something like
ZB4Game.exe MyInfoUpdate()
I hope this is clearer.
Unless there is a specific process for UE, if you put the PDB files inside the binaries folder of a cook, we should be in position to get the stack trace. In my opinion the pdb are not loaded during the crash report.
thanks,
Hey Elvince,
I wanted to let you know that I have requested a bit more information from our developers and I have not heard back at this time. I appreciate your patience and will update you as soon as I hear back from them.
Thank you!
Hey Elvince,
I have not heard from you in quite a while and for that reason, I must mark this thread as resolved. However, if you have any additional questions or information, please do not hesitate in replying back as it’ll open the thread back up and we will continue assisting you with this issue.
Thank you and have a nice day!
Sorry, but if you looked at your last comment, I was waiting for a feedback from your side this is why I didn’t answerd back anything.
So what are the news?
thanks,
Hey Elvince,
Sorry about that. I’ll make sure we update you as soon as we can.
Elvince, I didn’t mean to close yours out that way and I apologize for my mistake. I looked back through my requests and I am still waiting to hear back from our Developers. I have sent another request for additional information for you.
Feel free to check in, in a couple of days and I’ll give you any update I have thus far.
Thanks for your time and patience.
Hey Elvince,
I have heard back from the developers, there are two logs being requested. Could you please upload logs from both cooking and launching your game?
Thank you!
Hi,
Il will try to get them, but I’m not sure on thow it will help to solve this problem.
Could you please elaborate on what you are looking for in those logs?
The issue here is to get the Stracktrace function name in the output logs for a cook game.
Can you please confirm that this is working on your side and what extra steps out of cooking are you doing to get them (for example copy Pdb files in some directory)?
Thanks,
Hi,
The developers have requested the cooking and launching logs from your project that you’re having trouble with. With these logs, they will be able to see what errors pop up and which are causing the crash. Please upload those as soon as you’re able to.
I have also requested a developer who is more familiar with PDB files and the cooking process to shed some additional light on your cooking question.
Thank you and have a nice day!
I need more information about the project, is it blueprint or native?
How do you cook the game?
I created a simple native project and cooked builds have call stacks decoded correctly. (Via project launcher)
My project is native.
I m cooking the game via the editor with the package win64 menu entry.
then i m going to the ouput folder and launch my game and when it crash I have no stack strace.
I m launching the exe at the root of the output folder.
is it the same way as you did? Isit working on your side if you do the same way as me?
Samantha
sorry for the confusion but I don’t need help for the crash itself but I need to have the stack trace decoded in order to track it down quickier.
Thanks both of you to help me
