Constant login to FAB requirement

General Feedback & Requests
1

With FAB as bad enough as it is (though it has gotten a tad bit better)…the new issue (for me at least) is having to constantly have to login…especially if I haven’t logged in during a small length of time (like a few days or so). This is becoming very irritating…especially since my credentials should be remembered after logging in at least once. Why the … do I have to keep proving who I am as a buyer? Especially after spending $10’s of thousands of dollars over the years and owning about 1000 different assets. What is the deal here? I understand the reason behind security measures but come on…enough is enough having to constantly login!!!

Please, fix this!!

2

Ye we noticed that too, we are asked to relogin more frequently recently. And it like 2-5 times in a month for me.

Am guessing they are improving the security but no clue what the fab team working on, even the roadmap remain unchanged since Feb/March.

1 Like
3

Hey there @PhoenixSpyder ,

Thanks for bringing this to our attention.

We definitely want your experience to be a good one!

We will share this feedback with the team for review.

2 Likes
4

I had the same problem today. I was able to enter the fab from the engine only on the 3rd attempt. And the connection did not want to happen.

1 Like
5

Well, one month later from this reply and things haven’t changed a bit. Still having to waste time logging in…waiting for a sign-in code to come in my email…and then enter the code to reach FAB (not so FAB).

What a waste of time.

How many more times do I have to prove that I’m a human or that I am a legitimate owner of my paid for assets?

6

try with the inbuilt Fab from epic launcher, it was added yesterday.

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*you will need to update epic launcher to the latest.

7

Still not ideal because it only shows a basic overview of the asset

8

Same here. I have to re-login very often. It seems this issue was not fixed yet.

9

It had improved, but lately it’s back again with the login requests more frequently…