Connection issues Epic Games Launcher

Hello again!

I have added your latest information to the JIRA ticket and requested an update.

i tried again with lates version. he doesnt tell me the same error as it did always before. Now i’m stuck at “please wait” dont know if my logs are different from the last ones.

Logs 15. April 2016

I’m sorry that we weren’t able to follow up with you promptly. We have recently changed our process for providing Launcher support, so if you are still experiencing this issue with the Launcher please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!