Connect a VR headset and restart... help! Oculus 2 cannot be found.

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Hello,

1st of all, I should mention that I am creating a small project and running Twinmotion off of a MacBook Pro. All software is up to date.

I am trying to load a project into an Oculus 2 headset. Every time I try, a message pops up that says "Connect a VR headset and restart". I have done this multiple times and have had no luck.

Any help or advice would be greatly appreciated!!!

Thank you.

2

Hello Thomas,

Thank you for posting your question in the community, unfortunately that VR headset is not supported on Mac with the Air/Cable Link thus you won't be able to get it to work.

You need to be on a windows environment for VR in Twinmotion this is due to Apple not able to support current VR headsets on the market and why they are trying to develop their own equipment.

Here are the steps to take to get the device setup correctly for Windows computers:

  • The first thing is to make sure you have the latest drivers for your GPU card installed provided by the manufacturer.
  • Make sure you have the right Oculus application installed and can be found here: https://www.oculus.com/setup/
  • After confirming this, the next step is to have the Oculus application running before opening Twinmotion, complete configure the headset and guardian.
  • Once the Oculus application is running enable the Air Link or Cable Link and allow computer to connect.
  • Open your Twinmotion file and the VR option should be available.

Here are some other helpful VR webinars/videos that could help get you to use your device with Twinmotion by creating Panorama sets, or 360 videos:

  1. https://youtu.be/NvCjWUgqCXk
  2. https://youtube.com/playlist?list=PL-qDTLDChBlkIGUxPB2WCtubMXeIOV0TM

Hope this helps.

Kind regards,

Vincent B.

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AScreenshot 2022-10-13 091600Another important step Vincent is to allow unknown apps to run on the quest by checking the box in oculus app settings. Without checking the indicated box twin motion will not recognize the headset.

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Hello Justin,

Thank you for the follow-up and providing this addition important information to mention regarding making sure the device is recognized.

Please contact us if you have any other questions or issues.

Kind regards,

Vincent B.

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i have the same problem, can you help me please

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Hi Mariam,

Ultimately I had to purchase a PC and everything works fine. Unreal/Twinmotion do not work as well on MACs.