Connecion issue to EGL

EGL installed onto computer no problems, I added the exe to exceptions on firewall and EGL will not connect to servers. I also restarted and tried with firewall completely off to no avail,I have triple checked that i am not behind a proxy, any idea why EGL will not connect to servers?

Hello Kente1126,

I’m sorry to hear that you are having trouble. Could you please provide more information? What is the exact error message you are getting. Can you provide a screenshot?

If possible, could you please follow the steps here and generate your Dxdiag and debug logs as well?

Hi Kente1126,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.