Clunky and laggy

Distribution UE Marketplace
1

Is anyone else having major issues with the launcher, and marketplace through launcher, being majorly laggy and clunky? I’ve been attempting to purchase some things from the marketplace, it takes all of 2-3 minutes just to get something into my cart and then it usually errors out when I go to my cart to complete purchase and begin download! Computer specs are as follows:

Intel Core i7-7500 2,70 GHz dual core
16 Gb DDR4
Radeon R7 M445 Graphics

I have no issues actually running UE4, just the marketplace…

2

Something is really happening, not sure what, but even with web browser there is some lag or sometimes you can’t even see buttons to add to cart.

3

There could be a virus if it is running Windows (or some serious libraries corruption in the Windows system or the system registry). Less likely with Linux and in that case it could be some weird hardware issue for sure. But if that was an hardware issue it should do something wrong when running UE4 even with small projects.

4

I’ve Had no issue with either the web marketplace or the Unreal Launcher Marketplace… Let it be known I am using the Beta of the program I think.

5

Hey everyone,

This was a temporary issue that was happening during the time of this report. It has since been resolved. If you see this popup again, please let us know by submitting a support case here: https://marketplacehelp.epicgames.com

Thanks,
-TJ

6

Thank you very much TJ for the reply! I’ve tried it tonight and it’s Shaggy at 2% power, better!! Thanks for the heads up!