Dear Fab Support,
I’m writing to request a formal clarification regarding the enforcement of license tier eligibility under the Fab Standard License, particularly in relation to assets claimed through the Fab Limited-Time Free Program.
As a solo developer earning under $100K/year, I mistakenly selected the Professional tier for several free and paid assets, believing it was the safer or more generous option. At no point during the claim process was I warned that choosing a tier I wasn’t eligible for could invalidate my license or result in retroactive penalties. The UI offered no eligibility check, no confirmation prompt, and no post-claim visibility into license tier history.
However, Fab’s licensing terms state:
“You are only eligible for a Personal - Reference Only tier or Personal tier if, at the time of the Transaction you… have not generated more than $100,000 USD in gross revenue… If you complete a Transaction for a License Tier you were not eligible for at the time of purchase, you must, upon request, pay Epic the remainder of what you would have owed…”
This implies that selecting the wrong tier—even for free assets—can result in license invalidation or financial liability. Yet, in a recent forum post, a Fab representative stated:
“There is no preference on which license you should choose… both tiers grant you the same usage rights.”
This contradiction is deeply concerning. The rep’s statement suggests flexibility, while the license terms clearly enforce eligibility. Many developers, myself included, have unknowingly claimed assets under the wrong tier due to this ambiguity. We now face the possibility of having to rebuild our asset libraries from scratch, losing access to previously free assets we claimed under the wrong tier, with no option to re-claim or purchase them under the correct license.
I respectfully request:
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A definitive public statement clarifying whether assets claimed under the Professional tier by users earning under $100K/year are valid or invalid.
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A mechanism to reissue licenses under the correct tier for users who made good-faith mistakes.
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A license history viewer or audit tool so users can verify their claim history and ensure compliance.
This issue affects countless creators who acted in good faith but were misled by unclear UI and contradictory messaging. We’re not asking for special treatment—we’re asking for transparency, fairness, and a path to compliance.
Thank you for your time and consideration.