After submission for approval, my product eventually moves to the “Decline” status. In the first case, yes, there was a password on the archive, but I noted it in the comments. The instructions state that passwords on game assets are allowed during submission, yet the project with a password is declined – this was the first issue, very strange. If you decline encrypted projects, please amend the instructions to state that passwords on archives are “prohibited.” Secondly, the rejection email provides a link to contact via email that doesn’t work. Dear staff, please address this misunderstanding. Thank you. And the main question is, what should I do if a project transitions from “Pending Approval” status to “Declined” automatically?