Character not moving with elevator/lift

Hi, I’m making an elevator with doors and uses a menu to go up and down. The elevator works fine, when I get in with my character collisions happens as you would expect. The problem is that when I activate the elevator to go up and down my character does not move with it.The elevator goes up aand my character stays in the same spot going through the elevator floor. I don’t get why this happens when collisions are enabled.
Here are some pics,

Any help would be very useful, thanks

Hi,

how did you setup your collisions for the elevator itself? Can you provide a screenshot for this please?

freakxnet

What is the capsule component collisions?

Hi. Did you find the problem? I have same(