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character look problem

Hi All,

So I am in the process of doing some very rough tests for this space. I added some characters that are animated. Two of the three look fine in the space. One of them, the woman standing behind the desk looks overly bright. I can not for the life of me figure out why? The process was the same for all three characters. Has anyone run into this issue or have any ideas on what could be cuasing this?

Thanks
Alex