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Character Import Troubles

Hello, Im using UE4 for the first time as im sure a lot of you are as well.

I import a character from a 3d program with a custom rig and the character is literally crushed into the root bone. When im in udk i dont have that problem as well as unity, its only UE4. I did tick the Use reference pose box and such but still no luck. It only seems to do this during animations, I have no idea why. Ive imported several times and still no such luck…

Hi,
Could you give some more details? What 3d program are you using? A screenshot of the hierarchy might be helpful as well.
Thanks.