Summary
After submitting an asset to Fab Marketplace I found in my Listings that 1 asset shows Changes Needed, the problem being its been over 24 hours and still no email, this also happened a few day before, I sent the asset for review… it showed changes needed and no email, I emailed support and within a few hours they got back to me with the PDF. now, I fixed them changes and it seems there are MORE changes needed, again no email no answer from support nothing.
What type of bug are you experiencing?
Publishing
URL where the bug was encountered
Steps to Reproduce
submit an asset that needs changes
Expected Result
when an asset is marked for changes needed, you would expect the reviewer to fill out the required documentation and hit send on the email so developers can amend the assets.
Observed Result
How it looks for an outside point of view is they have a look, set it to changes needed then have to come back to it IF they remember later on and sort the paperwork, not a very efficient way to work unless your email accounts are blocked/marked as spam for sending so many emails.
Platform
Windows
Operating System
Windows 11
Additional Notes
Please can we try and streamline this process and make it more efficient for both reviewers and developers alike. for some people this is their sole income.