Change Marketplace e-mail?

Community Community & Industry Discussion
1

Hello,

I’m writing from a ghost account.
The e-mail address I use for this account has been closed.
This is preventing me from selling through the Marketplace.
I have tried creating a new account in the past, but it was banned for being a “double account”.
I would rather not risk this with a Marketplace account.

What would my best course of action be? Who could I contact?

Cheers,
Thomas.

2

Hey Thomas,

I’d recommend sending the marketplace team an email detailing your situation, here’s their email address:
[EMAIL=“marketplace-support@unrealengine.com”]marketplace-support@unrealengine.com

They should be able to sort things out for you.

Thanks