Hey folks!
Sorry to hear you’re encountering difficult security challenges. I’m the security engineer in charge of deploying and managing our captcha solution and would like to collect some feedback to improve our product.
Can you please send an email to notarobot@epicgames.com with the following information:
- What were you trying to do when you got the security challenge?
- What device were you on when you got the challenge?
- What was your public IP address when you got the challenge?
If you get another difficult challenge or can reproduce this reliably please send me a screenshot of the top right hand corner of the puzzle, it has an identifier we can use to see why it was so hard.
I promise we read your feedback more than you think! Please keep sending it 