I have received the email, but I cannot upload the address information file again after clicking the link in the email
You dont need to upload again. They extended the deadline because they probably screwed up and trying to fix things.
Their whole dev team must be full of juniors.
Same problem
same +1 .
Here is the answer I got when I contacted the support:
The address verification process is manual, so this will not update until your documents have been reviewed by Trolley. Once the documents have been reviewed, you will receive an email with the results. I apologize for any confusion.
The Trolley team is working through these as quickly as possible. We will let you know of the results promptly.
Please let us know if you need anything further.
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