Can't uninstall or install Datasmith plugin 3DS Max 2022

Development Pipeline & Plugins
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1

I recently upgraded my 3DS Max 2020 to 2022.

I am having an issue with installing the datasmith 4.27.1 plugin for 3DS Max 2022. When I try to install I get a message saying that “this specific account already exists” If I try and uninstall the old 4.25.40 datasmith file it stops and says the same thing. “this specific account already exists” I’ve been at this all day and I’m out of Ideas as to finding a solution. Any ideas?

Thanks

datasmith
datasmith1335×1502 402 KB

2

download the old installer to uninstall. Works fine after that.