Can't reply, or upvote in market place

Hi, I been a user for Unreal for many years, and never had this issue before . Most assets require you to be able to post, so you can confirm for support, or reply for support for said asset on the market place…

As of late i’m unable to any asset upvote, reply or make a new topic. I did try another browser, cleared cache , and nothing fixed it. I get an error failed… request.

It would be great if I can get a suggestion from someone, on what to do, if that had this issue before, or support from Epic.

Regards

1 Like

It sounds like you may be experiencing an issue with your Epic Games account. I suggest trying the following steps to troubleshoot the issue:

  • Ensure that you are logged in to the correct Epic Games account on the browser you are using.
  • Check to make sure that your account has not been flagged or banned for any violations of the terms of service.
  • Clear your browser’s cookies and cache, then try accessing the marketplace again.
  • Try accessing the marketplace using a different browser or device to see if the issue is specific to a certain browser or device.
  • If none of the above steps work, contact Epic Games Support for further assistance.

I had a similar issue where I couldn’t download, comment or upvote anything until I had bought something from the marketplace. You can try to add something that is free into your cart and purchase it, perhaps that will resolve the issue as well? I do however think it is an unlikely solution.