Can't purchase from marketplace?

I want to buy the “Urban city pack by polypixel” kit (85$)= ksh 8,057, but it always gives an error. I have subscription and I am trying to buy with the same card(mastercard). Always gives me an error: “error code: E80-3230-0”. Could the problem be my own bank account? Cause i actually have an access amount.Thanks for help! :wink:

Hi akbriant,

Take a look at the troubleshooting steps in the “Unable to Download Content” section linked below. Let us know if anything works for you or not.

Hi Akbriant,
Are you absolutely sure you’re paying with credit card? Do you you have a paypal set as your default payment?

-Max B.

Hi akbriant,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please respond to Maximusdb3 above.