I simply need to publish a coming soon page so people are able to wishlist my game.
I don’t have a final build yet, however I committed an alpha build. Now the system won’t let me through, because in the review it had an issue with the build not having EOS achievements ready (I will implement them in the final build).
I uploaded the build because I thought I need to do that in order to have the COMING SOON page. That’s all I need. The build does not matter, the artifacts don’t need to be there.
I just need the page so people can start wishlisting. I don’t know what else to do, system is frustrating. I pushed the build only because the price offer required a working artifact with an active binary, and now I don’t know if or how I can delete the build from the review process so it lets me through!
update: I DON’T NEED THE ARTIFACT, it is blocking me to release my Coming Soon page. I need to go everything LIVE, except for the artifact - which is possible for Estimated offers, they don’t need artifacts!
I noticed too late that for specific release date you need an artifact, so I pushed it in the first version. Now the system wants me to have a release ready binary with EOS overlay and achievements!!!
I am still working on gameplay features and this is seriously blocking me from getting wishlists.
I changed the offer from Specific to Estimated, so according to documentation that allows me to have the page and offer WITHOUT an active binary. So why am I still not getting through the review process?
Please, can you make everything LIVE except the artifact or can you just delete the artifact completely? I NEED A COMING SOON PAGE.
Thanks for reaching out, as long as the game has an estimated release date instead of a specific one in Dev Portal we can get the pages pushed through without the build check. Please keep in mind a build check will still have to occur prior to release and you’ll need to change it to specific when you’re ready prior to release.
@KoalityControl I did set it to Estimated a few days ago. It did not go through the review process.
Then I added “Edition” offer, through which I tried to reach your staff faster - I described the problem there.
Now I found the “Edition” offers cannot be deleted. And on top of it, the Edition offer is linked to the default offer, which is set to “Estimated release”, so it is stopping me with “Cannot expire offers that are linked to Estimated offer”… I literally cannot delete the offer now.
I wrote the same thing into the “Edition” description I have now pushed to stage, hoping you can delete the edition for me. Or is there a way how to delete it? Only way that comes to mind is to make the default “Specific release” again, push it, let it get reviewed, and then expire the Edition offer, but that will take another 2 reviews… I have already spent over 14 days on setting up a single store page!!
Looks like you’ve been able to get the edition to expire, this means this edition will not appear on the Epic Games Store. Unfortunately, if a product gets pushed to the live stage, such as this did, it is unable to be fully deleted.
