Can't open USD with USD Stage in Ue5

Krom_sky · July 19, 2022, 8:41am

Hi !
After checking the USD plugins, I wanted to open a USD file with the USD Stage in Ue5 but my file explorer does not want to open. Whereas in Ue4.27 I have no problem.
Thank you for your help.

JMJM31 · May 17, 2024, 5:27am

Same problem here. Did you solve that? I’m desperate…

UE_FlavienP · May 17, 2024, 12:58pm

Do you have errors in your log.

JMJM31 · May 17, 2024, 2:51pm

I have

UE_FlavienP · May 17, 2024, 2:52pm

Can you share the log with us please.

JMJM31 · May 17, 2024, 2:52pm

you mean… the txt file? or crash message?

JMJM31 · May 17, 2024, 3:03pm

I want to upload TXT log file for you, but it says “new forum user can’t upload attachment on chat”. So I can just copy paste the whole text from log file to here. Is it ok?

JMJM31 · May 17, 2024, 3:04pm

Oh, maybe now I can

jw.log (134.6 KB)

UE_FlavienP · May 17, 2024, 3:08pm

I will ask the devs. Did you try on 5.3 or 5.4? Do you have the same behaviour?

JMJM31 · May 17, 2024, 3:12pm

Yes. I tried on 5.2, 5.3, 5.4 but nothing changed.

Still can’t open file explorer from USD stage. And if I click ‘New’ rather than ‘Open’ then the Engine is crashed.

The crash message is :

LoginId:2b904bbd49cf125d8d7662b128b3131d
EpicAccountId:6c7f153886f2418db0546eadf2c62232

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffd8

usd_ar
usd_ar
usd_ar
usd_ar
usd_sdf
usd_sdf
usd_sdf
usd_sdf
usd_sdf
usd_sdf
usd_usd
usd_usd
UnrealEditor_UnrealUSDWrapper
UnrealEditor_USDStage
UnrealEditor_USDStageEditorViewModels
UnrealEditor_USDStageEditor
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_Slate
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
UnrealEditor_ApplicationCore
user32
user32
UnrealEditor_ApplicationCore
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll

UE_FlavienP · May 17, 2024, 3:21pm

That looks weird.
We saw you have korean characters in the path to your install folder of your engine.
While we investigate, do you mind trying install the engine in a folder that only has “basic”/ASCII characters?

JMJM31 · May 17, 2024, 3:25pm

Ok, I’ll try.

JMJM31 · May 17, 2024, 4:14pm

Oh it works! I think it was language/character and NVIDIA driver thing.
I installed engine in folder only has alphabet and updated my NVIDIA driver then it works.
Thank you so much!

UE_FlavienP · May 17, 2024, 4:26pm

Thank you for confirming that it works like that.
I will still follow up with the team to see if we can get some improvement on that.