cant login to my hyperwallet account

hello, I got an email a week ago about a payment i have from epic to my hyperwallet account. I cant login to my hyoerwallet account as i forgot the login details and the account got locked. I contacted support and they said they are investigating, but its been several days and i still cant login to my account. this shouldnt be so long, who do i contact?

Hey there,

This forum is intended for Dev and publishing on the Epic Games store. Your Hyperwallet account issue would be better suited for our Player Support team. You can reach out to them via this link: https://www.epicgames.com/help/en-US/epic-games-store-c5719341124379

Hope this helps!

Hi! Contact Epic Help https://www.epicgames.com/help/en-US/epic-games-store-c5719341124379 directly about the delayed resolution, and provide any reference numbers or case IDs for faster assistance. Hope this will help you!